Table of Contents:

●    Introduction

●    Information We Collect

●    How We Use Your Information

●    Data Sharing and Disclosure

●    Your Choices

●    Data Security

●    Children's Privacy

●    Changes to This Privacy Policy

●    Contact Us

1. Introduction

Welcome to City2CityRides, operated in the United Arab Emirates. At City2CityRides, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you use our website, mobile app, and services.

2. Information We Collect

2.1 Personal Information

We may collect the following personal information:

Name: To identify you as a customer.

Contact Information: Including your email address and phone number for communication and service updates.

Payment Information: When you make bookings, we collect payment details, including credit card information, to process payments securely.

Travel Details: Information about your travel plans, such as pickup and drop-off locations, dates, and times.

2.2 Location Information

To provide our services, we may collect location information, including the pickup and drop-off locations you provide when booking a ride.

2.3 Usage Data

We may collect information about how you use our platform, including the pages you visit, features you use, and search queries. This helps us enhance our services and customize your experience.

3. How We Use Your Information

We use your personal information for the following purposes:

Providing Services: To book and manage your transportation services between cities.

Customer Support: To assist you with inquiries and requests.

Marketing: To send you promotional emails or messages about our services and special offers, which you can opt out of.

Service Improvement: To enhance our services, analyze trends, and improve user experience.

Security: To protect our platform and users from fraud and security threats.

4. Data Sharing and Disclosure

We may share your personal information with the following third parties:

Service Providers: Third-party providers assisting us in offering our services, including payment processors and transportation providers.

Legal Compliance: Disclosure to comply with legal obligations or government requests.

Business Transfers: If our business undergoes a merger, acquisition, or sale, your information may be transferred.

5. Your Choices

You have several rights concerning your personal information:

Access: You can request access to review your personal data.

Correction: You may request corrections to inaccurate or incomplete data.

Deletion: Under certain circumstances, you can request the deletion of your data.

Consent Withdrawal: You can withdraw your consent for specific processing activities.

Marketing Preferences: Opt out of marketing communications at any time.

6. Data Security

We employ industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of data transmission or storage is entirely secure.

7. Children's Privacy

Our services are not intended for children under the age of 18. We do not knowingly collect or process personal information from children.

8. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or for legal, operational, or regulatory reasons. When we make changes, we will update the "Last Updated" date.

9. Contact Us

If you have questions, concerns, or requests regarding your privacy or this Privacy Policy, please contact us at: admin@city2cityride.ae